Customer Survey and Comments

The California Department of Consumer Affairs and the Bureau of Real Estate Appraisers would like to provide you with the best possible service and your input is vital to our success. Please help us serve you and others better by taking a moment to answer the questions below. Thank you for responding.

The survey is anonymous unless you complete the optional information section after the survey. Your contact information is also required if you would like a response to a comment or question.

If you require immediate assistance with an issue, please call our main help line at 916-552-9000 (Option 1) to speak to a BREA technician.

Your Experience with BREA

Relationship# What is your relationship with BREA?
Licensee
AMC
Course Provider
Other:





Willingness# Did Bureau staff demonstrate a willingness to help customers?
STRONGLY AGREE
AGREE
DISAGREE
STRONGLY DISAGREE
NOT APPLICABLE


Accuracy# Did Bureau staff provided complete and accurate information the first time?
STRONGLY AGREE
AGREE
DISAGREE
STRONGLY DISAGREE
NOT APPLICABLE


Timelyness# Did the Bureau provides services in a timely manner?
STRONGLY AGREE
AGREE
DISAGREE
STRONGLY DISAGREE
NOT APPLICABLE


Expertise# Did Bureau staff demonstrate knowledge and expertise?
STRONGLY AGREE
AGREE
DISAGREE
STRONGLY DISAGREE
NOT APPLICABLE


Available# Did The Bureau make information easily available?
STRONGLY AGREE
AGREE
DISAGREE
STRONGLY DISAGREE
NOT APPLICABLE


BureauAvailable# Did The Bureau make information easily available?
STRONGLY AGREE
AGREE
DISAGREE
STRONGLY DISAGREE
NOT APPLICABLE

Optional Information (survey is otherwise anonymous)


 

 

State of California Department of Consumer Affairs